Can I return my order if I am unsatisfied?
In most cases, we do not accept any returns of cosmetics or cosmetic accessories for hygienic reasons and to continue to offer the best value on our pricing. Exceptions are made for damaged items. If you have any questions, please ask before you make your purchase.
How can I edit my order to add or remove something?
Unfortunately, our system is not set up to edit an order once the order has been placed. Please contact customer service as soon as possible, if your order has not already been processed they may be able to make the requested changes to your order.
How can I update my billing or shipping address after placing an order?
Once your order has been placed, you are unable to make changes to the order online. Please contact customer service as soon as possible, if your order has not already been processed they may be able to make changes to your billing and shipping address.
How much does shipping & handling cost?
The shipping cost is actually determined by the weight of the items you order.
How long does shipping take?
Standard Mail Service US Orders should arrive within 7-10 business days after shipping.
Standard Mail Service International Orders should arrive within 7-21 business days.
What are your payment methods?
We accept Visa, MasterCard, American Express, Discover Card, and PayPal.
What does makeup/beauty services include?
It includes that service as described on the services page. All services are on location so it will include a travel fee.
What’s included in bridal makeup/hair and bridal party services?
It includes a trial for the bride on a date before the wedding and that service the day of the wedding. All bridal services include a trial. For the bridal party its makeup and/or hair services on the day of the wedding.
What is the traveling fee?
Since all services are on location it is the cost of travel to you which is based on the mileage.
Is a deposit required for beauty services?
Yes, a deposit is required to book your beauty appointment. It is half of your total price.
Do you allow payment plans?
We allow payment plans for bridal parties. You can email us at email@example.com